Providing refund advice
I can offer general advice on processing refunds and spotting scams. I'll outline some potential steps like checking official channels, keeping receipts, and using chargeback. I wonder if the user wants me to verify or gather sources? I should ask if they're looking for authenticity verification or refunds guidance. Responding in Chinese, I can say, "我可以帮你核实来源并汇总要点." I might offer to search the latest reports if they want me to check sources.Crafting a concise response
I want to acknowledge the headline with a neutral response like, "收到这条消息." Then, I can offer to verify media or police reports, provide guidance on refunds, and summarize legal risks or common questions — maybe just three options instead of four.
I’ll also include practical tips for refunds, like preserving evidence, following official processes, and being cautious of scams. I'll ask about the user's location or platform since it affects their process and offer to check sources if needed. I'll keep everything concise and respond in Chinese with bullet points.
这像是一条快讯标题。你需要我做哪种帮助？
- 快速核实多方来源与警方通报原文，并给出时间线与要点
- 整理可执行的退款指引（按你购票的平台/支付方式定制）
- 总结事件背景与可能的法律后续
如果你现在就想处理退款，先做这几件事：
- 保全证据：订单/发票、支付凭证、购票平台与主办方通知截图、活动变更公告
- 走官方渠道申请退款；平台超期不回应：信用卡申请拒付（chargeback）、第三方支付发起维权
- 警惕二次诈骗：不要接受私下转账/收取“手续费”的退款
- 关注警方与主办方官方账号更新，记录时间点与沟通记录
告诉我你是在哪个平台购票、用什么支付方式（信用卡/支付宝/微信等）以及所在国家/地区，我给你出一份分步退款方案。需要我先核实新闻来源也可以说一声。